Privacy Policy

1. Information We Collect

Personal Information

When you contact us, request a quote, or use our services, we may collect: your full name, email address, phone number, company name, project requirements, and any other information you voluntarily provide.

Automatically Collected

We automatically collect technical data including IP address, browser type, pages visited, time spent, device type, and geographic location at city/country level via analytics tools.

2. How We Use Your Information

• To respond to your inquiries and provide project consultations
• To prepare customised proposals and cost estimates
• To send service updates and marketing emails (with consent)
• To improve our website and user experience
• To analyse traffic through Google Analytics
• To prevent fraud and ensure website security
• To comply with applicable legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share data only with: trusted service providers (email, CRM — bound by confidentiality), legal authorities when required by law, and in case of business transfers/mergers.

4. Cookies & Tracking

We use essential, analytics, preference, and marketing cookies. You can control cookies via browser settings. Disabling cookies may affect website functionality. See our Cookie Policy for full details.

5. Google Services (Analytics & AdSense)

We use Google Analytics to understand traffic patterns. Google may set cookies for this purpose. You can opt out via the Google Analytics Opt-out Add-on.

We may display Google AdSense advertisements. These use cookies to serve personalised ads. You can manage ad preferences at adssettings.google.com.

6. Data Security

We implement SSL/TLS encryption, secure firewalled servers, regular security audits, and restricted access controls to protect your data. No system is 100% secure, but we maintain industry-standard protections.

7. Your Rights

• Access — Request a copy of your personal data
• Rectification — Request correction of inaccurate data
• Erasure — Request deletion ("right to be forgotten")
• Portability — Receive your data in portable format
• Object — Object to marketing communications
• Withdraw Consent — Withdraw consent at any time

To exercise these rights, email: info@soumyaitsolution.com

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors. If you believe a child has provided data, please contact us immediately.

9. Changes to This Policy

We may update this policy at any time. Significant changes will be communicated via email or a prominent notice on our website. Continued use after changes constitutes acceptance.

10. Contact Us