Terms & Conditions

1. Agreement to Terms

These Terms govern your use of our website and services provided by Soumya IT Solution Pvt. Ltd. ("Company"), registered in India. By using our services, you confirm you are 18+ years old and have the legal capacity to enter a binding agreement.

2. Acceptable Use

You agree NOT to use our website to: violate any laws, transmit malicious code, attempt unauthorised access, harvest user data, impersonate the Company, or engage in conduct that restricts others' use of the website.

3. Intellectual Property

All website content — text, graphics, logos, code, and software — is owned by Soumya IT Solution and protected under Indian and international copyright law. Client Work: Upon full payment, IP rights for custom-developed software and designs transfer to the client per the project agreement.

4. Services & Project Terms

• Scope, timeline, and deliverables are defined in written proposals/SOW documents
• Scope changes require written approval (Change Requests) and may affect cost and timeline
• Client must provide required content, approvals, and assets in a timely manner
• Delays caused by client inaction may result in timeline revision and additional charges
• We retain the right to display completed work in our portfolio unless agreed otherwise

5. Payment Terms

• Standard: 50% advance before project start, 50% upon completion
• Milestones: For larger projects, payments are at agreed project milestones
• Invoices: Due within 15 days of issuance
• Late Payments: 2% per month penalty on overdue invoices
• Refunds: Advances are non-refundable once development begins, except where the Company fails to deliver per agreed scope
• Currency: Indian Rupees (INR) unless otherwise specified

6. Confidentiality

Both parties agree to keep confidential all proprietary information shared during the engagement. We sign NDAs before project discussions. This obligation survives project termination for 3 years.

7. Warranties & Disclaimers

We warrant services will be performed professionally per industry standards. However, we do not guarantee specific business outcomes (revenue, traffic, rankings) as these depend on many external factors beyond our control. The website is provided "as is" without warranties of uninterrupted availability.

8. Limitation of Liability

Our total aggregate liability for any claim shall not exceed the total fees paid for the specific project giving rise to the claim. We are not liable for indirect, incidental, or consequential damages including loss of profits or business opportunities.

9. Termination

Either party may terminate with 30 days written notice. On termination, the client pays for all work completed to date, and we deliver all completed files upon receipt of final payment. Confidentiality obligations continue as specified.

10. Governing Law

These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of courts in Sikar, Rajasthan. Before legal proceedings, parties will attempt good-faith negotiation; failing which, disputes are referred to arbitration under the Arbitration and Conciliation Act, 1996.